I had the best experience with Canyon Road Auto Body, despite a few hiccups that were entirely caused by the at-fault driver's insurance company (they initially approved a rear hatch part that wasn't compatible with my car's trim, causing the backup camera not to work).
Preston was absolutely fantastic. He kept me updated through the entire process and was incredibly patient, putting up with my constant check-ins without ever making me feel like I was bugging him. That level of communication truly eased my stress.
Tierza at the front desk was very helpful and kind. When I had to stop by to grab something out of my car, Preston, Tierza, and another staff member all took the time to chat with me. They treated me like a person, not just a transaction. They truly made me feel like a valued customer.
They fixed everything perfectly and handled the insurance company's mistake professionally. I would recommend Canyon Road Auto Body highly!